Dutch-Bangla Bank Limited Job Circular 2020

Dutch-Bangla Bank Limited is now published job circular . A attractive job circular published the Dutch-Bangla Bank Limited. Joining the smart,willing and big banking team of Dutch-Bangla Bank Limited. Dutch-Bangla Bank Limited is the most important department and dependable Banking service team in  Bangladesh.Dutch-Bangla Bank Limited is now working in all location for helping the people of Bangladesh. Dutch-Bangla Bank Limited Job Circular 2020 related all the information are given below.

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• • Customer Service Executive (CSE) For Deploying Dutch Bangla Bank Limited

    Multidrive Services Limited

    Vacancy

    Not specific

    Job Context

    Answer phone calls and handles customer inquiries related to Bank Products.

    Job Responsibilities

    • Answer calls and handles customer inquiries
    • Research required information using available resources and answer to customer queries
    • Manage and resolve customer complaints & requests
    • Provide customers with product and service information
    • Enter new customer information into the system, update existing customer information
    • Process requests, forms and customer appeals
    • Identify and escalate priority issues
    • Route calls to the appropriate resource
    • Follow up customer calls where necessary
    • Document all call information according to standard operating procedures
    • Complete after call works

    Employment Status

    Contractual

    Workplace

    • Work at office

    Educational Requirements

    • Minimum 4 Years of Graduation/ Masters from a reputed university or equivalent degree with Two (02) 1st Division/Class and NO 3rd division/class in any public examination.

    Additional Requirements

    • Age 23 to 30 years
    • Both males and females are allowed to apply
    • Preference will be given those have experience.
    • Not over 30 years of age as on December 31, 2020.
    • Must have good interpersonal skills to understand customers concerns
    • Must be able to learn quickly to acquire the product & process knowledge related to service
    • Must also have good knowledge of computer operations and communications to use call center systems efficiently
    • Willing to work at the times required by call center management
    • Willing to work and on 24 X 7 roster basis, including weekends and public holidays.

    Job Location

    Dhaka

    Salary

    • BDT 20,000 (Monthly).

    Compensation & Other Benefits

    • Provident fund, Insurance, Gratuity
    • Festival Bonus
    • Allowance

    Job Summary

    Published on: 14 November 2020

    Vacancy:  Not specific

    Employment Status: Contractual

    Gender: Both males and females are allowed to apply

    Age: Age 23 to 30 years

    Job Location: Dhaka

    Application Deadline: 25 November 2020

    Classes/ Sessions: 3 Hours

    Course Duration: 30 – 30 July 2020

    Class Schedule: Thursday

    Read Before Apply

    *Photograph must be enclosed with the resume.

    Apply Procedure

    Apply Online